Payment Policy
💳 Payment Policy – Renov'trott
This policy outlines the secure payment methods accepted by Renov'trott and details related payment processing information. Your security is our top priority.
1. Accepted Payment Methods
We accept a range of secure payment options to ensure a smooth checkout experience:
A. Credit and Debit Cards
We securely process payments from the following major card providers:
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Visa
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Mastercard
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American Express
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JCB
B. Electronic Wallet
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PayPal: Customers may choose to pay using their existing PayPal account for an expedited and secure transaction.
2. Payment Processing and Security
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Currency: All transactions on Renov'trott are processed in Euros (€).
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Secure Transactions: All payment processing is handled by compliant third-party payment gateways. Renov'trott does not store sensitive card information. Our platform uses SSL encryption to protect your personal and financial data during transmission.
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Authorization: Payment is authorized at the time of order placement. Funds may be held by your bank, but the final charge is typically completed once the order enters the processing phase (within 1–3 business days).
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Fraud Prevention: We reserve the right to cancel any order we deem suspicious or potentially fraudulent. We may contact you to verify payment and identity before processing such orders.
3. Pricing and Taxes
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All prices displayed on the Renov'trott website are inclusive of all applicable French Value Added Taxes (VAT). The total amount you see at checkout is the final price you will pay for the product(s) and any mandatory taxes (excluding the cost of shipping, which is free).
4. Refunds
Any approved refunds, as per our Returns & Refunds Policy, will be credited back to the original method of payment used for the purchase. The time it takes for the funds to reappear in your account is typically 5–10 business days, depending on your bank or card provider.
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